• – What do the users think? User tests gave us answers.
• – We developed our intranet and people search. A balance between development and out-of-the-box functionality.
• – Agile way of working – small steps of improvements and involvement of the users
  (Digital Heroes and editors).
• – Digital workplace Adoption – ground rules, when to use what, the role of the intranet
  (intranet, Management system, Teams, SharePoint sites, Yammer, OneDrive)

Key takeaways:

• – Be responsive to users and new technology – Be brave, and dare to try.
• – Adjust along the way, and adopt the agile way of working.
• – User tests, data and communities give answers
• – Care about your search – users start by searching