Real-life challenges for search and find

Room: Bryggarsalen
  • – What do the users think? User tests gave us answers.
  • – We developed our intranet and people search. A balance between development and out-of-the-box functionality.
  • – Agile way of working – small steps of improvements and involvement of the users
    (Digital Heroes and editors).
  • – Digital workplace Adoption – ground rules, when to use what, the role of the intranet
    (intranet, Management system, Teams, SharePoint sites, Yammer, OneDrive)

Key takeaways:

  • – Be responsive to users and new technology – Be brave, and dare to try.
  • – Adjust along the way, and adopt the agile way of working.
  • – User tests, data and communities give answers
  • – Care about your search – users start by searching
Adoption & Change Management DEX (Digital Employee Experience) Intranet/Digital Workplace Microsoft 365 & SharePoint Mobile/Apps Search & Findability Usability