The challanges of keeping users updated both very old, and well known – For many years, and still today, email have been the preferred way, but M365 offers many more options, such as SharePoint News, MS Teams, Viva Engage and Viva Amplify.  

This session is based on practical experiences from several large organizations, with its back office users, and first-line users, and takes into account both technical features like targeting, and license costs.  

You will learn the pros and cons, of the tools provided in Microsoft 365, including how to manage users notifications, and more.

Key takeaways:

• – Compare the communication features that Microsoft 365 offers
• – Understand their Pros and Cons
• – Understand how AI/Copilot can be used for these features.