Join us for an honest case study on how Hapag-Lloyd’s Corporate Communications and IT teams transformed a 20-year-old intranet into a modern collaboration platform using Microsoft SharePoint—in just eight months.

We’ll share our journey, from tackling outdated content and tight deadlines to fostering a new culture of ownership and personalization for content managers. It wasn’t all roses. Discover the challenges we faced, our step-by-step UX research approach, and the key decisions we made along the way.

 We’ll also discuss the importance of team structure and collaboration in driving success and where we plan to go next. Expect a candid look at what worked, what didn’t, and our insights on whether personalization is always the right path for intranets.

Key takeaways: 

• – Lean project in enterprise organization
• – The importance of roles in the project
• – How to turn research into real change
• – How to work (and not work) with SharePoint Online