Head of Cloud Engineering & AI
Gillian McCann is Head of Cloud Engineering & AI at Workgrid Software, a tech start-up and wholly owned subsidiary of Liberty Mutual Insurance. Workgrid is focused on delivering an intelligent workplace platform and digital assistant product. Prior to Workgrid, Gillian, who is based at the Liberty IT Belfast office, was Architect of the Liberty Mutual Cognitive Technology team responsible for explorations into how AWS conversational AI could be leveraged to improve the employee experience.
Gillian is a passionate advocate of cloud native architecture with a keen interest in how conversational interfaces, machine learning and AI can be applied within an AWS serverless SaaS architecture to deliver amazing new capabilities.
Learn first-hand how Liberty Mutual implemented an intelligent digital assistant and enterprise chatbot to improve the employee experience for its 50,000 employees. The AI-powered digital assistant orchestrates across all the disparate systems within the enterprise to automate tasks, manage the information employees need to know, and elevate communications and reminders outside of email, so employees […]