I help organizations create workplaces, where people love to show up. I advise on internal, digital and change communication and help businesses improve their business performance by creating a great employee experience. I have advised leaders at the most senior levels in large global organizations.
An ordinary hotel in Los Angeles knows that a red telephone at the pool is the reason for their huge success. Southwest Airlines knows that their silly, but entertaining, safety instructions on the plane are giving $ 140 million in extra revenue. They reap the benefit of that knowledge through the systematic use of “Return […]