Before you start improving findability in your organization, it’s essential to do a reality check: what content you have, how everything is stored, how everything is being used, who the key users are, etc. Based on real-world examples, this workshop demonstrates how to do a search/content assessment and plan your short/middle/long term action plan to improve the overall knowledge findability (based on real-life case studies). Learn how to do a systematic review of your Microsoft 365 content and information architecture, how it contributes to your organization’s key activities, where the gaps are, and how to eliminate them to improve findability.