Cytiva is experimenting with AI to enhance communication and collaboration within the organization. We will hear how using AI can help improve customer experiences, and increase efficiency. The presentation will discuss the challenges and opportunities that Cytiva faced in implementing AI technology, as well as the lessons learned and best practices that emerged from the experience. The presentation will conclude with a discussion of the future of AI and communications at Cytiva and in the wider business world.

Key takeaways:

• – AI is a complement to human knowledge and ability
• – AI isn’t the “answer to everything”
• – Keep it personal and human!